Integrations for messaging, payments, and kitchen printing

What is it?

Peppar integrations are platform and restaurant-configurable providers for transactional messaging (SMS, WhatsApp, email), guest online payments, Peppar SaaS billing, and ESC/POS kitchen printing — without locking you to a single vendor.

Challenges restaurants face

• POS that only supports one payment gateway or one SMS vendor
• WhatsApp alerts stuck on personal staff phones
• Guest checkout options limited to a single PG
• Printer lock-in to proprietary kitchen hardware

How Peppar solves it

Configure messaging providers (MSG91, WATI, Meta WhatsApp Cloud, AWS SNS, Twilio SMS, AWS SES) and payment providers (PayU, Razorpay, Cashfree, PhonePe, Paytm) in Peppar admin/restaurant settings. Print to any ESC/POS device via Print Agent or Merchant App.

Key features

• WhatsApp: MSG91 WhatsApp, WATI, Meta WhatsApp Cloud API
• SMS: MSG91, AWS SNS, Twilio
• Email: AWS SES (SMTP)
• Guest payments: PayU, Razorpay, Cashfree, PhonePe, Paytm
• Peppar SaaS subscriptions via Razorpay
• In-restaurant tenders: Cash, UPI, Card, COD
• ESC/POS printing — Epson, TVS, and generic 58/80 mm

Benefits

• Choose the WhatsApp and SMS stack that fits your India ops
• Offer guests familiar checkout brands
• Keep guest and SaaS billing rails separate and clear
• No proprietary printer SKU required

How it works

1. Platform or restaurant admins configure messaging provider credentials
2. Restaurants enable guest online pay and select a payment provider with merchant keys
3. Order and campaign notifications route through the active SMS/WhatsApp/email provider
4. KOT and invoices print via Print Agent (LAN/USB) or Merchant App (Bluetooth)

Related resources

• Direct Delivery
• Restaurant CRM
• Restaurant POS
• Pricing

Frequently asked questions