Takeaway
Takeaway ordering for walk-in and pickup guests
Peppar Takeaway covers guest self-order pickup and staff counter Take Order — so walk-ins and phone pickups land in the same kitchen and billing flow as dine-in and delivery.
What is it?
Takeaway ordering lets guests choose Takeaway on your branded Peppar page (or staff place a counter takeaway) so the kitchen receives a KOT while the guest collects by order code.
Challenges restaurants face
- WhatsApp and phone orders that never hit the POS
- Separate takeaway tools disconnected from KDS
- Packing charges applied inconsistently
- No clear pickup identity for guests at the counter
How Peppar solves it
Enable Takeaway on your plan. Guests order Takeaway from the restaurant page; staff use Take Order for walk-ins; packing charges and kitchen routing stay in Peppar.
Key features
- Guest Takeaway order type on the restaurant page
- Staff Take Order counter for walk-in / takeaway
- Packing charges and coupons by order type
- Kitchen KDS / KOT for takeaway tickets
- Order tracking and pickup via order code
- Works alongside dine-in and Direct Delivery
Benefits
- One system for counter and online pickup
- Fewer missed phone orders
- Consistent tax and packing on every bill
- Ideal for cafés, QSR, and cloud kitchens
How it works
- Enable Takeaway on your Peppar plan
- Guest selects Takeaway and checks out — or staff uses Take Order
- Kitchen prepares; guest arrives with order reference
- Bill and hand over at the counter
Related resources
Frequently asked questions
Does Peppar support takeaway?
Yes. Takeaway is a first-class order type when the plan enables the Takeaway guest feature, plus staff counter Take Order.
Is takeaway the same as Direct Delivery?
No. Takeaway is pickup at the restaurant. Direct Delivery sends the order with your riders via Peppar Rider.
Which plan includes takeaway?
Takeaway is typically available with Starter guest ordering. See https://www.peppar.in/pricing.
Ready to modernize your restaurant?
Peppar Free is a limited-time ₹0/month deal for listing and a digital menu after Peppar publishes your restaurant. Offer availability can change. Paid Starter/Pro features can be tried for 30 days when you upgrade. No credit card to join Free.
contact@peppar.in · +91 733-7876270